Hi, Shopkeepers!

We’re happy to help with any problems you may encounter in the game. We also want to hear about any ideas you may have for making our game better!

How to reach us:

⚠️ Before you reach out to us, please make sure to check the articles in this Help Center! The answer you need might be there waiting for you. 😉

💫 The best way to reach us is on Discord. You can direct support requests through our support channels. Join the official Monstronauts Discord here: https://discord.gg/monstronauts

🍦 You can also contact us by filling in the form here. When you contact us, please make sure your to add relevant details in your message and attach screenshots/recordings so we can better investigate reports.

We’re always happy to help! ✨

We value your privacy and security. Our company never requests or stores confidential data such as bank card details, passport information, or any other personal information not specified in our Privacy Policy.

Please stay vigilant and do not share such information with anyone. We only collect the data necessary to ensure the gameplay and improve the quality of our services, and we always act in accordance with our Privacy Policy.